Thursday, 24 May 2018

The Engaging Facilitator

What is facilitation?
Facilitation is the art of leading people through processes towards agreed on objectives in a manner that encourages participation, ownership, and productivity from all involved.

What are the skills of a facilitator?

The core skills:-
  • Trust building
  • Thoughtful questioning
  • Empathetic listening
  • Constructive feedback
Specific skills:-
  • Clarity of explanation
  • Keeping control
  • Managing time
  • Decision making
  • Problem solving
  • Getting to action
What are the tasks of a facilitator?
  • Planning an event
  • Agreeing objectives
  • Creating a climate of success
  • Managing the process
  • Maintaining direction
  • Monitoring progress
  • Dealing with fears
  • Managing conflict
  • Developing action plans
  • Summarising and reviewing outcomes
  • Giving and receiving feedback
  • Managing the wider organisation
What are the tools of the facilitator?
  • Brainstorming
  • Icebreakers and energisers
  • OARRs Outcomes, Agenda, Roles and Rules
  • Posters
  • Lists
  • Clusters
  • Grids
  • Diagrams
  • Drawings
  • Mandalas 

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